Žvirelienė, Renata, and Ilona Bučiūnienė. “The Role of Relationship Marketing Dimensions in the Customer Retention”. Business: Theory and Practice 9, no. 4 (December 22, 2008): 272-280. Accessed November 24, 2024. https://jbem.vgtu.lt/index.php/BTP/article/view/9094.