Kalemba, Nicole, Fernando Campa-Planas, Ana Beatriz Hernández-Lara, and Maria Victòria Sánchez-Rebull. “Service Quality and Economic Performance in the US Airline Business”. Aviation 21, no. 3 (March 8, 2018): 102-110. Accessed November 22, 2024. https://jbem.vgtu.lt/index.php/Aviation/article/view/363.